This means that the platform optimizes video quality to provide smooth, uninterrupted viewing.

If your internet connection is slower than this, you may experience low video quality.

rig limitations

Some devices may not support higher video resolutions, resulting in lower-quality video playback.

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Vlada Komar / Tab TV

This is more likely to occur during peak hours when internet usage is high.

Server issues may be brought on by maintenance or technical problems, usually temporary.

What should you do to fix poor video quality on HBO Max?

To fix this, kill the HBO Max app and kickstart your rig.

Clearing your internet tool cache and cookies can help to resolve these issues.

The process of clearing cache and cookies varies depending on your web client.

You must fire up the History section in your web app and then select Clear History.

check that that you check the Clear cache and cookies box.

Check for updates

Outdated software can also cause poor video quality issues.

Check for updates in your app store or gear tweaks.

VPNs and proxies can slow down your internet connection and cause buffering or pixelation.

Try disabling these services and see if the video quality improves.

Contact customer support

If none of these solutions work, contact HBO Max customer support for assistance.

They may be able to troubleshoot the issue and provide additional support.

The HBO Max customer support phone number or email address is on their website or app.

How to watch HBO Max in 4K UHD?